Author: Chris LaFay

  • Let’s Build a Case Study Layout

    Let’s Build a Case Study Layout

    We’re going to create a simple case study layout that you can use repeatedly. I’ll also summarize the key data you need for each case study so you can reduce the time you spend on each one.

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  • How to Make Websites Look Unique

    How to Make Websites Look Unique

    When designing a website, it’s tempting to go for flashy, rule-breaking aesthetics, but these often come at the expense of user experience and long-term editability. Our approach finds a middle ground: crafting unique, visually appealing designs that maintain simplicity, usability, and the ability for clients to update content without needing a graphic designer.

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  • Getting Hung Up on Content

    Getting Hung Up on Content

    We believe in a focused, strategic approach to website content by prioritizing essential pages and applying the 80/20 rule to streamline the rebuild process. Instead of expecting clients to overhaul everything, we draft key content that highlights their unique value, ensuring the site resonates with customers from launch.

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  • Rewriting Content on a Redesign

    Rewriting Content on a Redesign

    In the website build process, prioritizing and refining content is essential to avoid perfectionism and focus on core pages that communicate the most important messages. By using a minimalist sitemap and templated structures for secondary pages, clients can efficiently update and launch a website with cohesive, targeted content.

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  • Perfection Isn’t Necessary

    Perfection Isn’t Necessary

    Perfection can be a barrier to progress when launching or redesigning a website. Instead of letting delays and endless revisions stall momentum, just start, refine as you go, and let your story evolve over time.

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  • How to Keep Your Website Consistent

    How to Keep Your Website Consistent

    Inconsistent design often results from multiple editors making varied adjustments over time. Establishing core style rules and a reusable block library can help maintain a cohesive, easy-to-manage website.

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  • But I Have a Relationship-Driven Sales Process

    But I Have a Relationship-Driven Sales Process

    If I had a dime for every time I heard “our website isn’t that important as our business is all word of mouth,” I’d be absolutely rich.

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  • My Website is a Mess

    My Website is a Mess

    I have spoken to countless folks over the years who want to do a redesign of their website. During these conversations, I typically hear something like: If this is you, know this problem is assuredly solvable. This mess happens mainly because of a few reasons: Too many cooks in the kitchen There is more than…

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  • How to Get More Out of Your CRM

    How to Get More Out of Your CRM

    Don’t get hypnotized by complexity. The West Wing Customer Relationship Management or CRM systems are powerful tools that enable businesses to effectively manage their interactions with customers. By utilizing CRM software, your business can streamline your operations and enhance customer satisfaction. Keep Your CRM Data Fresh and Up to Date To unlock the full potential…

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  • The Best Ways to Market Your Website

    The Best Ways to Market Your Website

    In today’s competitive digital landscape, understanding the best way to market your website is crucial for reaching your target audience and achieving your business goals. This article explores key strategies and considerations for website marketing, empowering you to make informed decisions that maximize your online presence. ============= It’s not the battles we lose that bother…

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